The Residency Towers

My wife and I recently stayed at ‘The Residency Towers’ in Chennai for a month during our medical visit, and we couldn’t be more grateful for the exceptional service and hospitality we experienced. The staff truly went above and beyond to ensure our comfort. Mr Anand and Mr Rajesh, the Duty Managers, were incredibly attentive and ensured all our needs were met promptly and professionally. They were always approachable and ensured we had a peaceful stay. In the restaurant, Mr Manimaran and Mr Nawazish (Restaurant Managers), along with Mr Karthik, the Waiters’ Supervisor, along with all the restaurant waiting staff provided impeccable service, always greeting us with smiles and making every meal special. Ms Farah, the chef, prepared delicious and nutritious meals, which were a great comfort during our stay. Mr Anthony was friendly and efficient in the reception lobby area, handling everything easily and smiling. Mr. Imran, the Bell Boy, was always quick to assist us with luggage and any additional requests. The housekeeping team, led by Mr Gokul and Mr Iran, ensured our room was spotless and comfortable every day. Their attention to detail and prompt service made our stay even more relaxing. We also had a seamless experience with transportation. Mr Ranjith, the hotel driver, was always punctual and made our rides to the hospital comfortable and safe. Moreover, Mr Alagasundaram, the Travel Manager, ensured smooth travel arrangements throughout our stay. From arrival, Mr Ranjith went above and beyond to ensure our comfort and convenience. His punctuality, professionalism, and friendly demeanour made every journey a pleasant one. Overall, ‘The Residency Towers’ exceeded our expectations. The entire team’s warmth, professionalism, and attention to detail made our stay memorable and stress-free. We highly recommend this hotel to anyone visiting Chennai.

Real value for money and the food was excellent. The stewards at The Carnaby restaurant were extremely courteous helpful, 7 ⭐ for them. Location was prefect for some shopping. It was a perfect stay. Ipad controls of amenities and services was very useful and convenient. Love coming to Chennai for its vibrant culture, food, shopping and for its simple way of life. Long live India.

Really enjoyed out stay in Nov, this is the 3rd time in 2023 we have stayed here. Staff are superb friendly and very helpful. My mum (83 yrs old) stayed with us on a couple of days and the staff took care of her safety so well. We will defo be going back here. Location is ideal for shopping in TNagar, so many good shops are in walkable location. The spa members are very good too - the deco in the Spa rooms could be modertised; in need of renovation. The gym is small but was good for us, equiments are pretty new and well maintained. We recommend renting the car (5 seat Innova) from the hotel; our driver Vetrivel was so helpful and drove us around throughout our stay in Chennai. Highly recommend Vetri's driving so we will be requesting him as our driver during our next stay (i.e in 2024).

Convenient

The staff were courteous. The property was exceptionally clean. The stay was very comfortable. The controls of the room are remotely operated via i-pad, and all the services of the hotel can be accessed via I -pad, which makes it more comfortable and easier. The facilities in the room were exceptional.